UPME Addons License

UPME Addons are covered by Personal, Business and Developer licenses.  All licenses offer same features for each UPME addon. These licenses varies based on the additional non-functional features described in the Personal, Business and Developer license.

We strongly recommend you to get the Developer license if you are planning to use UPME and its addons in multiple projects and get the projects completed quickly.

These new licenses takes effect from 11th June 2015. Users who have purchased UPME addons before this date will have no effect from these licenses. They will continue to have the features of Personal license.  If you have purchased addons prior to this date and want to upgrade to Developer license, you will get 50% discount.

Personal, Business or Developer licenses doesn’t allow you to distribute or resell the addons.

Personal License

Personal license is suitable when you want to implement UPME Addons in a single site and you don’t expect extended support. Following features are covered by the Personal License.

  • Single Site – You are only allowed to use the addons in a single site with the Personal license.  We request the site details when providing support and hence no support/updates will be provided when using the addons with multiple sites with a Personal license.
  • Free Support –  One Year free support through email, from the date of purchase . This includes support for bugs, minor enhancements and  configuring the addon.
  • No Priority Support – Support requests are queued and handled based on the date created. Priority will not be given to critical requests or critical deadlines.
  • Addon Updates – Lifetime free updates for all the addons.
  • Customizations – We provide custom work on addons at the rate of 40 USD/Hour with Personal license.
  • Free Support for Customizations – We don’t provide any free support for implementing or discussing custom requirements.
  • Plugin/ Theme Conflicts – We don’t provide any support for resolving plugin/theme conflicts or plugin/theme integrations with this license.
  • Chat Support – We don’t provide support through chat for Personal license.
  • Support RenewalsPersonal and Business license holders need to renew support every year at the rate defined in sales page of respective addons. Without renewals, you won’t be able to get support from our team after 1 Year. However, you may continue to use the product and get updates for lifetime without support.

Business License

Business license is suitable when you want to implement UPME Addons in multiple sites and when you expect advantages such as priority support, customizations etc. If you are using UPME for more than one client, I recommend buying this license as you can use the addon in multiple sites and get the support for 1 year . However, if you need lifetime support  for your sites, you shoud consider Developer License.

Following features are covered by the Business License.

  • Unlimited Sites – You are allowed to use the addons in unlimited sites with the Business license.  We don’t request the site details when providing support and hence there you can get the issues resolved promptly without additional time on verifying your licenses/sites.
  • Free Support –  One year free support through email . This includes support for bugs, minor enhancements,configuring the addon.
  • Priority Support – Support requests will be  handled immediately and will not have to wait in a queue .  Also higher priority will be given to critical requests or critical deadlines. This includes priority support for UPME core as well. You can request support through email, without going through UPME support forum.  Your tickets will get high priority compared to Personal License and low priority compared to Developer License.
  • Addon Updates – Lifetime free updates for all the addons.
  • Customizations – We provide custom work on addons at the rate of 30 USD/Hour with Developer license and this is 25% reduction over Personal license.
  • Free Support for Customizations – We don’t provide any free support for implementing or discussing custom requirements for Business license.
  • Plugin/ Theme Conflicts – We provide extended support for resolving plugin/theme conflicts. We can’t guarantee that we can resolve the conflict.  But we will provide extended support to get them fixed.
  • Chat Support – We don’t provide support through chat for Business license.
  • Support Renewals – Personal and Business license holders need to renew support every year at the rate defined in the sales page of respective addons . Without renewals, you won’t be able to get support from our team after 1 Year. However, you may continue to use the product and get updates for lifetime without support.

Developer License

Developer license is suitable when you want to implement UPME Addons in multiple sites and when you expect advantages such as priority support, customizations etc. If you are using UPME for more than one client, I recommend buying this license as you dont have to buy anything ever again for UPME addons. Following features are covered by the Developer License.

  • Unlimited Sites – You are only allowed to use the addons in unlimited sites with the Developer license.  We don’t request the site details when providing support and hence there you can get the issues resolved promptly without additional time on verifying your licenses/sites.
  • Free Support –  Life time free support through email . This includes support for bugs, minor enhancements,configuring the addon.
  • Priority Support – Support requests will be  handled immediately and will not have to wait in a queue .  Also higher priority will be given to critical requests or critical deadlines. This includes priority support for UPME core as well. You can request support through email, without going through UPME support forum.
  • Addon Updates – Lifetime free updates for all the addons.
  • Customizations – We provide custom work on addons at the rate of 20 USD/Hour with Developer license and this is 50% reduction over Personal license.
  • Free Support for Customizations – We provide unlimited free support for  discussing custom requirements and free implementation support for minor customizations .
  • Plugin/ Theme Conflicts – We provide extended support for resolving plugin/theme conflicts. We can’t guarantee that we can resolve the conflict.  But we will provide extended support to get them fixed.
  • Chat Support – You get 2 hours of free time for resolving your issues or setting up the addons through chat(Skype).
  • Support Renewals – Developer license holders have life time free support and hence support renewals are not needed.

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